Technical Support
Welcome to the HireStar Technical Support page. Here, you will find all the resources and assistance you need to ensure a seamless experience with our AI-powered candidate selection solution. Our support team is committed to providing you with timely and effective help.
Email Support
Contact
help@hirestar.ai
Response Time:
Typically within 24 hours
Setup Guides
User Manual
Step-by-step instructions to get started with HireStar.
API Documentation:
Detailed guides on integrating HireStar with your existing systems.
Video Tutorials
Introduction to HireStar:
An overview of the key features and benefits.
Integration Tutorials:
Visual guides to help you integrate HireStar into your ATS or other platforms.
Troubleshooting Guides
Login Issues:
Steps to resolve login and access problems.
API Errors:
Solutions for common API-related issues.
Data Processing:
Tips to ensure smooth data extraction and analysis.
Developer Support
API Integration Help:
Detailed assistance with API setup and customization.
Code Samples:
Examples and templates to help you implement HireStar features.
Customization Support
Equalizer Feature:
Guidance on customizing the weight and importance of different criteria for candidate matching.
Feature Requests:
Submit your ideas and requests for new features and improvements.
System Status
Access
System Status Page
Information
Real-time updates on system performance, scheduled maintenance, and any ongoing issues.
Release Notes
Access:
Release Notes
Details:
Information on the latest updates, new features, and bug fixes.
For any further assistance, please do not hesitate to reach out to our support team. We are here to help you make the most out of HireStar.
Rocketmat Inc.
Website: https://rocketmat.com/
Thank you for choosing HireStar by Rocketmat!
